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How can we help?
Here below you may find some frenqently asked questions and relevent answers. If you still need to get in touch with us, fill out our contact form. We always look forward to hearing from you.
Yes. If your order has not yet been delivered, it is possible to change it. For this purpose, first log in to your account, then fill out the contact form and wait for our colleagues to get back to you.
You will usually receive orders from Makfra within maximum 7 working days. However, sometimes this period may vary due to the quantity of orders. You can always check the latest status of the order through your account and contact us If you still have any questions.
Once your order cancellation is confirmed by our colleagues, your payment will be refunded to your bank account within 72 hours.
Please fill out the contact form with the subject of "Report a technical problem". Our technical support team will review your report and resolve any problems as soon as possible.